FAQ

Made to Order vs. Pre-Made Pieces

Check a listing carefully to understand if a product is Pre-Made and Ready to Ship or if the product is Made to Order before you place your order.

Both are handmade but the Pre-Made is ready to ship within 2-3 days and the Made to Order pieces are ready to ship in 1-2 weeks.

J Jensen Designs ships via USPS 1st Class Mail. Typically, the delivery timeframe is 3-5 days within the US although this not a guaranteed method of shipping. If you wish to upgrade to a guaranteed method, you will have the option to ship via USPS Priority Mail or USPS Express Service. USPS Express Service is the only guaranteed form of shipping by the US Post Office. Please note that this shipping delivery time frame is based on after I have created your special piece of jewelry.

Absolutely. Please contact us for a quote.

Some jewelry pieces may be available in a different color. If you don’t see the color you would like please contact us for a customization quote.

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